Operational excellence is not simply about streamlining operations and maximizing ROI. In today’s competitive market, companies strive for operational excellence to gain a competitive advantage. When implemented properly, operational excellence provides real-time operational visibility to business leaders, thus enabling them to make better-informed decisions.

With operational excellence, companies have improved problem-solving abilities and higher profitability. A BTOES Insights report found that 44.3% of organizations are using operational excellence to delight their customers – while 40% of organizations have an enterprise-level deployment program for operational excellence.

Among the reliable ERP solutions for SMEs, SAP Business One can help you achieve operational excellence in your company. In this blog, we shall discuss how this is possible.

SAP Business One Help Operational Excellence

Importance of SAP Business One for Operational Excellence

In reality, organizations find it challenging to achieve operational excellence. Operational inefficiencies mainly arise from non-standardized processes and IT environments – which cause a loss of visibility into business operations.

Using SAP Business One (or SAP B1), enterprises can integrate all their functions like finance, procurement, production, inventory, and sales – under a centralized platform. Instead of operating each business function in “silos,” SAP B1 helps companies to “piece together” various applications into a seamless process.

Next, let’s see how companies can achieve operational excellence using SAP B1.

How SAP Business One delivers Operational Excellence

Here are a few examples of how SAP Business One delivers operational excellence through process integration:

1. Integrating Sourcing with Procurement

In the age of lean manufacturing, companies are trying to streamline their procurement operation. Lean companies can reduce their procurement costs by integrating their procurement order cycle with their sourcing cycle.

In this scenario, SAP B1 can initiate operational excellence with functionalities like:

  • Strategic sourcing
  • Contract management
  • Spend analytics
  • Operational procurement

2. Efficient Manufacturing

In a competitive industry, manufacturers need to run their daily operations with maximum efficiency. They need to balance product quality with regulatory compliance and environmental sustainability. They need to eliminate (or reduce) environmental waste across the entire supply chain – including suppliers, vendors, and customers.

Besides achieving regulatory compliance, SAP Business One provides end-to-end operational visibility through capabilities like:

  • Enterprise planning and control
  • Plant and cell-level planning
  • Production optimization

3. After-sales Operations

After-sales and customer support are crucial for retaining customers and adding a recurring source of revenue for any company. With a growing customer base, it’s often challenging for companies to streamline their after-sales and customer service.

SAP Business One provides an end-to-end integrated process that includes service-related functions like:

  • Post-sales and marketing
  • Customer care and support
  • Spare parts planning
  • Service planning and execution
  • Product warranty and returns

4. Continuous Business Improvement

Operational excellence is built on continuous business improvement. On its part, SAP Business One provides SMEs with the roadmap for continuous improvement – with integrated functional tools for:

  • Financial management
  • Sales management
  • Inventory management
  • And more

Through real-time data insights from ERP data, organizations can continually improve their business processes. With SAP B1 add-ons, organizations can add more functionality and evolve to changing business needs. With continuous improvements, organizations improve their business agility and enjoy long-term business success.

Why SAP B1 is the Right Choice for Small Businesses?

For small and growing companies, SAP B1 provides a centralized database to improve their business operations. With this central database, small companies can conduct their daily operations without any manual errors and outdated information. This includes critical functions like sales, marketing, customer service, and finance.

Another reason for small companies to choose SAP Business One is its in-built flexibility and scalability. This means this ERP solution can scale as your business keeps growing. Your growing company need not switch to another ERP tool to handle more business processes and applications.

With SAP Business One, small enterprises can identify new business opportunities with real-time analytics and reporting capabilities. Along with integrated processes, SAP Business One uses an enterprise service-oriented architecture (SOA) that simplifies future integration. With operational excellence, customers are best positioned to adapt quickly to changing business needs and processes.


As outlined in this article, SAP Business One can help companies of all sizes to achieve operational excellence. As we move into 2024, we can expect this ERP tool to integrate with more tools and provide consistent operational benefits.

As an award-winning SAP business partner, Praxis Info Solutions can help you transform your business operations to the next level. Be it through ERP or CRM, we have the right tools and expertise to transform your organization. Here’s a starter guide to ERP for small businesses.

Are you prepared to improve the efficiency of your business operations using SAP Business One? We can help you in this transition. Contact us today – and book our free product demo.

SAP Business One..

Perfect fit for your Business growth Call us on +91-88050 25521/18/19

Know More
Contact Us