3. Manage SAP Users
You can additionally manage your company’s users using User IDs. You can assign user permissions and define the installation’s access numbers. Additionally, you can edit the user’s profile data and their authorizations if needed. Overall, you can also perform the following actions:
- View the list of registered users.
- Remove users.
- View important contacts.
- Download reports and updates.
4. Manage Remote Connections
With remote connections, SAP users can now connect to any remote SAP device through the Internet. For instance, SAP engineers can troubleshoot your SAP system remotely and quickly fix any problems. All that you need is an SAP data link to establish the remote connection. An SAP-enabled router also must be installed on both the client device and the SAP server.
5. Download SAP Applications
SAP customers can also use the SAP marketplace for downloads. The service marketplace is a repository of over 3,000 services and solutions available for download. Customers can download a variety of applications including SAP analytics solutions, application components, SAP Business One, cloud solutions, and business connectors. Additionally, they can download software updates, patches, help packs, and installation routes.
6. Request Access Keys
The SAP service marketplace is a repository of various access keys including product activation keys, migration keys, and developer keys. You can also request to change the product keys when working with SAP applications.
7. Report or View an Incident
You can use the SAP support portal to report a new incident or issue that needs support from SAP. Before reporting the incident, you first need to open the OSS connection to SAP so that SAP support can access the system where the problem has occurred.
8. View SAP Product Documentation
Registered suppliers can also use the SAP support portal to view or download SAP product documentation. From the Help Center, they can access a variety of helpful resources including video tutorials, product support documentation, FAQs, and other documentation covering topics like:
- Finding business opportunities on the SAP Business Network
- Order management and invoices
- Participation in sourcing events
- Digital catalogs for customers
Beyond the SAP Service Marketplace, you can access additional online resources. They are discussed in the next section.
Here are the additional resources that registered SAP users can access:
- SAP Service Marketplace on YouTube channel for useful video tutorials and more.
- SAP Service Marketplace Wiki page for additional help and resources.
- SAP-related FAQs & Technical requirements and Portal-related FAQs
As outlined in this blog, SAP registered users can use the SAP marketplace for a variety of actions. This cloud-powered marketplace is a repository of SAP applications, product documentation, SAP notes, and knowledge base articles. Effectively, it provides a central location for a variety of business applications and analytics tools that could be useful for your organization.
Established in 2009, Praxis Infosolutions is an authorized SAP implementation partner. With innovative business solutions, this technology company has strived to provide business value to its global customers. Our SAP Business One tool is designed for quick and cost-effective business solutions. Which are the various SAP ERP modules and how can they benefit your business? Here is a detailed blog that addresses this question.
How can you leverage the SAP service marketplace for your business? We can guide you. Contact us today.