Top 10 Less Known But Powerful Capabilities of SAP Business One

Are you using SAP Business One already? If so, you may want to check out some of these feature functionalities and consider using them if not already.

If you do not have SAP Business One, you may look at this post as a sneak preview of some powerful features of the product that will help you should you consider SAP Business One.

1. Activities

This feature enables a user to create a list of tasks to be done in conjunction with a customer, vendor, internal user, other employees and assign them to the concerned person. The recipient of an activity gets an alert/reminder (internal message or email or SMS) for the same if the activity is not done in the specified time.


2. Recurring transactions

This feature helps in automating business transactions that are repetitive in nature. A user can create as many such recurring transactions as need. The system will pop-up a task list on the required date to the user as soon as it detects a login. Further, the user can complete the transaction from within this pop-up itself.

3. Payment wizard

This feature helps in making vendor payments in a highly efficient manner. On executing a payment run, system will process (step by step with enough flexibility) all vendor invoices that are due for payment as of that date and conclude the process with cheque printing or creating a payment file to be sent to the bank.

4. Procurement confirmation wizard

Procurement confirmation is a function that assists users in automatically creating one or several procurement documents, such as purchase quotations, purchase orders, or production orders, directly from one or several sales orders. Procurement documents created using this function can include part or all of the items from the sales order(s).

5. Dunning wizard

The dunning wizard enables you to create and send letters to customers that have not paid their debts before a specific due date and to remind them of their overdue payments. It allows you to automatically post service invoices for interest or fees charged with each dunning letter.

6. Inventory counting and posting

This functionality enables you to match your physical stock with system stock. It’s a step by step process where first a list of all items is printed out and users perform the physical stock verification and submit the numbers. These quantities are uploaded in the system, followed by a review of the differences by the concerned decision makers and finally posting the document which then updates system stock with physical count across all items and warehouses.

7. Price lists

SAP Business One provides 10 default price lists. You can use from any to all 10 of them. You can define new price lists and delete existing ones. You can also link different price lists to one another using multiplication factors. In each price list you can define up to three prices with different currencies for each item. In addition, you can set different prices for each of the item’s units of measurement (UoM). Maintaining different price lists for items makes it possible to set special prices and quantity-dependent discounts in each one, thereby letting you offer your customers customized prices.

8. Pick and Pack

Pick and Pack in SAP Business One, is a powerful productivity enhancer, and lets you automate the processing of sales orders, reserve invoices, production orders, and inventory transfer requests in an orderly way, from the creation of pick lists up to packing items for shipment with delivery documents. The Pick and Pack process includes the procedure of creating a pick list, picking items as per the pick list, packing items for shipment and creating customer invoices.

9. Alternate item with match %

This capability allows the users to create a list of alterative items with assigned matching percentages. This comes in handy when the original item is not available for some reasons and the user needs to quickly identify and consume an alternative item.

10. Service Requests

This functionality helps in multiple ways. It can be used to track customer complaints in a structured manner right from the time of receiving the complaint till resolution including covering areas like capturing symptoms of the issue, root cause, action taken, expenses incurred etc. It can be also used for tracking of internal requests like maintenance calls. Service contracts can be used for tracking warranty support for equipment supplied to customer.

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