Find the Right SAP Business One Partner for Seamless Growth

As a cloud platform, the SAP Marketplace is a valuable repository for new and existing SAP customers to buy SAP products or services. SAP customers can access SAP business partners and SAP’s online user community through this marketplace.

Effectively, the SAP marketplace is an online platform where customers can access and use SAP-compliant products (or services) developed by SAP’s authorized partners. This marketplace makes it easier for SAP customers to search for any SAP product based on their business requirements.

SAP Business One (or SAP B1) ERP customers can use the cloud-based SAP marketplace to achieve business success with the right products or services. For that, they must find SAP-compliant products developed by the right SAP business partner. Here’s how to find the right SAP B1 partner:

Expert SAP Business One partner guiding businesses

Tip #1: Industry expertise

As a vast repository, the SAP marketplace offers customers free access to SAP tools and solutions that can be used across industry domains. However, they must look for a SAP B1 partner with a proven track record in their industry-specific solutions (for example, manufacturing or finance).

With their domain expertise, this partner can offer industry-specific SAP solutions to address specific business pain points or challenges. Through their customized products, they can deliver valuable insights and practices to maximize the ROI from SAP solutions.

Tip #2: Business problem-solving

The SAP Marketplace is a vast repository of over 3,000 products and services ready for download. This includes a variety of SAP applications for SAP analytics, cloud tools, business connectors, and software components. What’s important is for customers to identify the right product or tool to address their business problem or objective.

An experienced SAP Business One partner can help identify their customer’s needs and provide access to the right tool or solution. Besides the product, they also provide them with additional product resources in the form of:

Regular software updates
Software patches or fixes
Installation guides
Security fixes

Tip #3: Seamless integration

Modern enterprises have a complex technology ecosystem with both SAP and non-SAP systems. Hence, they can face challenges integrating a new SAP product (downloaded from the SAP marketplace) into their existing infrastructure.

With years of experience in SAP implementation, SAP business partners must understand the importance of third-party integration. Hence, they must also provide SAP integration tools (for example, an SAP integration suite) to simplify the integration process.

Additionally, business partners must specify the prerequisites for enterprise-level SAP products or applications, including the hardware requirements and software configuration.

Tip #4: Business agility and scalability

As an ERP solution designed for small and medium-sized enterprises, SAP Business One is the right tool for business agility and scalability. Hence, these enterprises need to associate with a business partner that supports their future business aspirations and provides them with the right ERP solutions in the SAP marketplace. As a good practice, ensure that their SAP solutions are scalable to meet their growing needs and adaptable to changing market dynamics.

With their extensive industry experience, SAP business partners must also anticipate future business requirements and provide them with tools or solutions to fulfill these needs.

Tip #5: After-sale SAP customer support

The role of any SAP B1 business partner is not limited to implementing the right SAP product or solution. Post implementation, they must offer customer support to help enterprises transition to the new ERP system. Hence, they must provide high-quality customer service through 24/7 technical support and maintenance.

This is crucial for enterprises that don’t have the in-house technical expertise and resources to perform post-installation integration with third-party systems. The right SAP partner must also be ready to support clients with additional services depending on their evolving business needs.

Tip #6: SAP certifications and accreditations

SAP offers a variety of certification programs for its business partners to improve their technical excellence. SAP partners can be certified at various levels—like SAP associates, specialists, or professionals through regular training and accreditations.

While choosing the right SAP service in the marketplace, enterprises must ensure that they are backed by a certified SAP business partner, which indicates higher credibility and SAP expertise. Additionally, they must ensure that their chosen SAP partner has a pool of certified professionals with up-to-date SAP training and a commitment to continuous learning.

Tip #7: Additional resources

Besides SAP products and services, SAP customers need access to a strong knowledge base and resources to implement them in their existing infrastructure properly. An experienced SAP business partner understands the value of product documentation and resources for their customers.

Hence, they must ensure their customers easy access to these resources in the form of:

Product support documentation
Installation guides
Video tutorials
FAQs
Online resources in the form of YouTube videos and Wiki pages

Besides these valuable resources, check the business partner’s real-world case studies for SAP Business One and video testimonials (if available). Ensure their customer base includes companies from the same industry and business size.

Tip #8: Upfront and implementation costs

It’s common for most enterprises to experience a cost escalation during ERP implementation. Besides costs, ERP projects are often delayed, thus adding to the implementation budget.

Consider the initial and long-term implementation costs of any specific product or service on the SAP marketplace. Smaller companies can opt for cloud-powered subscription-based pricing models, which are more cost-effective than those with hourly rates.

Additionally, SAP customers must demand complete transparency from their business partners regarding what’s included in their mentioned price. This can include:

Licensing costs
Upgrade costs
Customization and integration
Employee training
Post-implementation customer support

Conclusion

With the official SAP Marketplace platform on the cloud, SAP customers can now choose from various supported SAP products and services, including those developed by authorized SAP partners. They can maximize their leverage using various SAP applications and tools by choosing the right SAP implementation partner.

As an award-winning SAP partner based in India, Praxis Info Solutions strives to provide business value to its global customers. Here’s why you can choose us for implementing your next SAP B1 solution: