Customer service in SAP is used to represent, support, and manage all customer-related services provided to customers. For instance, organizations can manage their customer service contracts and product warranties.
The SAP Business One customer service module enables customer service professionals & teams with easy and faster access to customer data. This module is useful to understand and resolve customer queries and problems.
SAP Business One is a cost-effective ERP solution used by small and medium-sized businesses to manage their business operation. With SAP B1, they can manage business areas from financials & accounting, purchases, and inventory – to customer relationships and analytics.