Navigating the SAP Journey in 2025: Insights for C-Level Executives

Strategic Innovations Every C-Level Leader Should Watch

Here are some of the most strategic innovations to look out for:

1. The rise of AI agents

A recent SAP survey found that 44% of C-level executives would possibly override their planned business decisions because of AI insights.

In 2025, enterprises are getting started with AI agents, also known as Agentic AI. With SAP tools like SAP Business Data Cloud and Knowledge Graph, AI agents are delivering a unique customer experience through various tools and processes.

SAP’s AI-powered copilot, Joule, is delivering a unified experience across business processes. This tool provides SAP’s customers with autonomous agents that understands their specific business context, and enables real-time collaboration across business functions. With its agent builder tool, Joule is enabling customers to create and deploy their customized agents, which are familiar with their business processes.

Here are some of the business functions where Joule is improving productivity:

• Financial operations
• Hiring and human resource management
• Coding assistance in IT software projects
• Account insights for sales professionals

2. Low-code/ no-code development

According to Gartner, 70% of new applications will use low-code/no-code development tools in 2025, up from less than 25% in 2020. This approach is likely to fuel the rise of business technologists (with technology and analytics skills) who operate externally to the IT department.

To support rapid application development, SAP platforms like SAP AppGyver deliver low-code/no-code (LCNC) tools for enterprises to build customized applications without advanced coding skills. The rise of LCNC tools is empowering citizen developers, or business users, to build innovative applications for digital transformation.

Here are some of the potential use cases for low-code development platforms:

• Low-code application development using visual tools
• Low-code automation of manual processes like invoice processing and sales lead assignment
• Intuitive customer portals with drag-and-drop functionalities

3. Cloud solutions

By using SAP-powered cloud solutions, customers are modernizing their business processes and adopting the cloud operating model. For most companies, the question is no longer “if” they should switch, but “when” they will transition from legacy systems.

Towards the end of this decade, business transformation will gain added importance, as legacy systems can pose a variety of challenges. For instance, applications with older Java versions will no longer be supported.

To meet their future customer requirements, SAP is offering the SAP ERP cloud subscription built using SAP ECC, along with customized services, to transition to the cloud. To streamline this transition, SAP is offering ample time to enterprises with complex IT environments that need space to plan their migration to the cloud.

4. Sustainability and ESG initiatives

The 2024 IDC MarketScope assessment recognized SAP as the market leader in carbon accounting and management.Through the SAP Sustainability Control Tower, enterprises are achieving their sustainability goals by leveraging cloud-powered AI solutions. This tool is effective for extracting real-time insights from sustainability metrics, thus measuring the company’s progress to meet its ESG goals.

With SAP sustainability management, enterprises are also meeting their ESG requirements by using actionable insights.SAP is also introducing the “Green Ledger” tool that integrates data related to a company’s environmental impact into its financial reporting.

Among other sustainability initiatives, supply chain companies are tracking their sustainability metrics using SAP solutions across their entire supply chain. SAP is committed to enabling the circular business model by reducing environmental waste.

5. Intelligent automation

In 2025, AI technology is emerging as an essential part of modern ERP systems. In 2025, SAP plans to integrate AI technology to automate and manage business operations. For instance, AI in ERP can enhance customer services, supply chain management, and financial budgeting.

Similarly, AI-enabled intelligent automation is effective for automating complex business processes, thus improving operational efficiency. Here are some of the real-world use cases of intelligent automation:

• Document information extraction (DOX) enables enterprises to scan and process invoices, purchase orders, and applications.
• Smart customer interactions are enabled by AI-powered chatbots that respond to natural language queries and provide context-sensitive responses.
• Predictive maintenance by detecting early signs of equipment failure through real-time and historical data from connected sensors.
• Resilient supply chains through automating stock replenishment, improving inventory management, and optimizing shipping routes.

In summary

As a leading technology company, SAP continues to propel business innovation through a variety of solutions. Enterprises that can leverage digital technology often stay ahead of their competition. However, every enterprise can only navigate the SAP journey with the support of an experienced technology partner.

Recognized as an award-winning SAP business partner in India, Praxis Infosolutions delivers both technical prowess and domain knowledge to its customers. What’s more, we offer our customized SAP services with the benefit of a competitive SAP ERP pricing model.

We can help transform your business operations through our innovative SAP solutions. Do you want to stay ahead of the curve? Contact us with your specific business requirements.