{"id":7521,"date":"2022-04-07T18:55:29","date_gmt":"2022-04-07T13:25:29","guid":{"rendered":"https:\/\/praxisinfosolutions.com\/blog\/ifrs-setup-in-sap-business-one-2\/"},"modified":"2025-09-11T12:54:28","modified_gmt":"2025-09-11T07:24:28","slug":"dunning-in-sap-business-one-and-how-to-configure","status":"publish","type":"post","link":"https:\/\/praxisinfosolutions.com\/blog\/dunning-in-sap-business-one-and-how-to-configure\/","title":{"rendered":"Dunning in SAP Business One and How to Configure a Dunning Wizard"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 banner-heading-px hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:-50px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#5ea9de;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-1 fusion-no-small-visibility\"><h2 style=\"text-align: center; font-size: 30px; line-height: 30px; padding-top: 25px;\"><span style=\"color: #ffffff;\"><strong>Dunning in SAP Business One and How to Configure a Dunning Wizard<\/strong><\/span><\/h2>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_2_5 2_5 fusion-two-fifth fusion-column-first\" style=\"width:40%;width:calc(40% - ( ( 4% ) * 0.4 ) );margin-right: 4%;margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 30px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-2\"><p style=\"text-align: left; font-size: 16px;\">Businesses need to monitor payments from each customer about a good or service and track which customers are behind on their payment or are under debt.<\/p>\n<p style=\"text-align: left; font-size: 16px;\">The <strong>dunning procedure is SAP<\/strong> B1\u2019s one of the best tools that helps in checking any transactions with debt and producing reminder letters for the customer. Businesses can perform <strong>dunning in SAP<\/strong> B1 through the Dunning wizard that enables them to send reminder letters to customers asking them to complete their payments.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_3_5 3_5 fusion-three-fifth fusion-column-last\" style=\"width:60%;width:calc(60% - ( ( 4% ) * 0.6 ) );margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none mobile-img\" style=\"max-width:100%;\"><img width=\"600\" height=\"384\" alt=\"dunning procedure is SAP\" title=\"dunning procedure is SAP\" src=\"https:\/\/praxisinfosolutions.com\/blog\/wp-content\/uploads\/2022\/04\/dunning-procedure-is-SAP.jpg\" class=\"img-responsive wp-image-7523\" srcset=\"https:\/\/praxisinfosolutions.com\/blog\/wp-content\/uploads\/2022\/04\/dunning-procedure-is-SAP-200x128.jpg 200w, https:\/\/praxisinfosolutions.com\/blog\/wp-content\/uploads\/2022\/04\/dunning-procedure-is-SAP-400x256.jpg 400w, https:\/\/praxisinfosolutions.com\/blog\/wp-content\/uploads\/2022\/04\/dunning-procedure-is-SAP.jpg 600w\" sizes=\"(max-width: 800px) 100vw, 600px\" \/><\/span><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-3\"><p style=\"text-align: left; font-size: 16px;\"><strong>The documents covered by the dunning system include:<\/strong><\/p>\n<ul>\n<li style=\"text-align: left; font-size: 16px;\">A\/R credit memos<\/li>\n<li style=\"text-align: left; font-size: 16px;\">Installment invoices<\/li>\n<li style=\"text-align: left; font-size: 16px;\">Opening and closing balances transactions<\/li>\n<li style=\"text-align: left; font-size: 16px;\">Partially credited, partially paid, or Open A\/R invoices<\/li>\n<li style=\"text-align: left; font-size: 16px;\">Non-invoice based incoming payments<\/li>\n<li style=\"text-align: left; font-size: 16px;\">Manual journal entries that have at least one row assigned to a customer<\/li>\n<\/ul>\n<h2 style=\"text-align: left; font-size: 20px; margin-bottom: 0; margin-top: 3%;\"><b>How to Set up a Dunning Wizard in SAP Business One?<\/b><\/h2>\n<p style=\"text-align: left; font-size: 16px;\">Here is the process you must follow for creating a Dunning Wizard in SAP B1. Make sure you have defined the dunning terms, dunning fee accounts, and dunning interest before proceeding with this process.<\/p>\n<h3 style=\"text-align: left; font-size: 16px; margin-bottom: 0; margin-top: 1%;\"><b>Procedure<\/b><\/h3>\n<p style=\"text-align: left; font-size: 16px; padding-left: 20px;\">1. To open the Dunning Wizard, open the <b>Sales &#8211; A\/R &#8211; Dunning Wizard<\/b> in the SAP Business One Main Menu.<\/p>\n<p style=\"text-align: left; font-size: 16px; padding-left: 20px;\">2. Click on <strong>Next<\/strong>. The <strong>Wizard Options<\/strong> window will appear.<\/p>\n<p style=\"text-align: left; font-size: 16px; padding-left: 20px;\">3. To create a New Wizard, click on the <strong>Start a New Wizard<\/strong> option and then click <strong>Next<\/strong>. Specify the <strong>Dunning Name, Dunning Level, Dunning Term<\/strong> and other details in the <strong>General Parameters<\/strong> window. Click <strong>Next<\/strong> after filling the table.<\/p>\n<p style=\"text-align: left; font-size: 16px; padding-left: 20px;\">4. The <strong>Business Partners &#8211; Selection Criteria<\/strong> window will appear next. You need to specify the customers you want to include in the wizard.<\/p>\n<p style=\"text-align: left; font-size: 16px; padding-left: 40px;\">a. Choose the Clear Table button if you want to remove all existing customers from the selection table.<\/p>\n<p style=\"text-align: left; font-size: 16px; padding-left: 40px;\">b. Choose the Add Button to display the BP Properties window. This lets you choose the number of customers you want to add to the dunning wizard.<\/p>\n<p style=\"text-align: left; font-size: 16px; padding-left: 40px;\">c. Select the Include Customers with Credit or Zero Balance checkbox to select customers who may have open transactions, a zero balance, and partially paid or unpaid A\/R invoices. You won\u2019t be able to include a customer if the Block Dunning Letters checkbox is selected in the Business Partner Master Data window.<\/p>\n<p style=\"text-align: left; font-size: 16px; padding-left: 20px;\">5. After filling in the details, click <strong>Next<\/strong> for the <strong>Document Parameters<\/strong> window to appear. You can specify the invoice dates and define the <strong>Letter Parameters<\/strong> and <strong>Document Types<\/strong>.<\/p>\n<p style=\"text-align: left; font-size: 16px; padding-left: 20px;\">6. Click the <strong>Next<\/strong> button once you\u2019ve specified the <strong>Posting Date<\/strong> and <strong>Due Date<\/strong> of Invoice along with the <strong>Document Types<\/strong> and <strong>Letter Parameters<\/strong>.<\/p>\n<p style=\"text-align: left; font-size: 16px; padding-left: 20px;\">7. The <strong>Recommendation Report<\/strong> window will appear next. You can review and change the dunning letters recommendations to generate open invoices. It will show the transactions and overdue invoices for each customer. Click <strong>Next<\/strong> to proceed with the steps.<\/p>\n<p style=\"text-align: left; font-size: 16px; padding-left: 20px;\">8. Next comes the <strong>Processing<\/strong> window. Select the option you\u2019d like to do and click on <strong>Finish<\/strong>. You\u2019re Dunning Wizard is created.<\/p>\n<h2 style=\"text-align: left; font-size: 20px; margin-bottom: 0; margin-top: 3%;\"><b>Result<\/b><\/h2>\n<p style=\"text-align: left; font-size: 16px;\">By executing the <strong>dunning configuration in SAP<\/strong>, the last date of the letter and the dunning level get updated for overdue invoices. You can see the date on which a dunning letter was created in the Dunning Date field on the Accounting tab. You can also navigate to Business Partners &gt; Business Partners Reports &gt; Dunning History Report to view the history of dunning letters.<\/p>\n<p style=\"text-align: left; font-size: 16px;\"><a style=\"color: blue;\" href=\"https:\/\/praxisinfosolutions.com\/blog\/integration-capabilities-of-sap-business-one\/\"><b>Integrate SAP Business One<\/b><\/a> into your business and stay on top of invoices. <a style=\"color: blue;\" href=\"https:\/\/praxisinfosolutions.com\/\"><b>Praxis Info Solutions<\/b><\/a> is an SAP-certified <a style=\"color: blue;\" href=\"https:\/\/praxisinfosolutions.com\/sap-business-one\"><b>SAP Business One partner<\/b><\/a> and has experience of more than a decade in implementing this application for several companies from different industry segments.<\/p>\n<p style=\"text-align: left; font-size: 16px;\">\u201cIf you want to know more, please write to marketing@praxisinfosolutions.com\u201d<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: #e5ff2e;background-position: center center;background-repeat: no-repeat;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_2_3 2_3 fusion-two-third fusion-column-first\" style=\"width:66.666666666667%;width:calc(66.666666666667% - ( ( 0% + 0% ) * 0.66666666666667 ) );margin-right: 0%;margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 10px 0px 10px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-text fusion-text-4\"><h3 style=\"font-family: Roboto Slab; font-size: 18px; line-height: 30px;\"><strong>Business Intelligence &#038; Analytics<\/strong>.. Perfect enabler for insightful decision making. <strong><span class=\"blue-text\" style=\"color: #2f68d9;\">Call us on<\/span> <span class=\"blue-text\" style=\"color: #2f68d9;\"><a style=\"color: #2f68d9;\" href=\"tel:+91-8805025521\">+91-88050 25521\/<a style=\"color: #2f68d9;\" href=\"tel:+91-8805025518\">18<\/a>\/<a style=\"color: #2f68d9;\" href=\"tel:+91-8805025519\">19<\/a><\/span><\/strong><\/h3>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_6 1_6 fusion-one-sixth\" style=\"width:16.666666666667%;width:calc(16.666666666667% - ( ( 0% + 0% ) * 0.16666666666667 ) );margin-right: 0%;margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 10px 0px 10px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-no-small-visibility fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:5px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-aligncenter\"><style>.fusion-body .fusion-button.button-1 .fusion-button-text,.fusion-body .fusion-button.button-1 i{color:#ffffff;}.fusion-body .fusion-button.button-1{border-color:#ffffff;border-width:2px 2px 2px 2px;border-radius:25px 25px 25px 25px;background:#fe4538;}.fusion-body .fusion-button.button-1:hover .fusion-button-text,.fusion-body .fusion-button.button-1:hover i,.fusion-body .fusion-button.button-1:focus .fusion-button-text,.fusion-body .fusion-button.button-1:focus i,.fusion-body .fusion-button.button-1:active .fusion-button-text,.fusion-body .fusion-button.button-1:active i{color:#f74535;}.fusion-body .fusion-button.button-1:hover,.fusion-body .fusion-button.button-1:active,.fusion-body .fusion-button.button-1:focus{border-color:#f74535;border-width:2px 2px 2px 2px;background:#e5ff2e;}<\/style><a class=\"fusion-button button-flat fusion-button-default-size button-custom button-1 fusion-button-default-span fusion-button-default-type\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/praxisinfosolutions.com\/case-studies\"><span class=\"fusion-button-text\">Know More<\/span><\/a><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-last\" style=\"width:16.666666666667%;width:calc(16.666666666667% - 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